Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it with a responsible mindset and realistic expectations.
Remember: the house always has an edge. Only gamble with money you can afford to lose, and never chase losses by gambling more than you planned.
Age Verification
You must be at least 18 years of age (or the legal age in your jurisdiction) to participate in online gaming. If you are under the legal gambling age, please do not use this service.
We are committed to protecting minors and take age verification seriously. All players must verify their identity and age before accessing gaming services.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may be developing a gambling problem. Please seek help:
- Chasing losses by gambling more to win back money you've lost
- Gambling with larger amounts of money than intended
- Spending increasing amounts of time thinking about or gambling online
- Hiding your gambling activities from family or friends
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money to gamble or pay gambling debts
- Feeling restless, anxious, or irritable when not gambling
- Unsuccessful attempts to reduce or stop gambling
- Using gambling as a way to escape problems or cope with negative emotions
- Lying to others about the extent of your gambling
Self-Help Tools & Safer Gaming Features
Most reputable online gaming operators offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given time frame
- Session Limits: Set time limits for gaming sessions to prevent extended play
- Reality Checks: Enable pop-up reminders that show how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming accounts
- Account Closure: Request permanent closure of your gaming account
Use these tools proactively to maintain control over your gaming activities.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
New Zealand
- Problem Gambling Foundation — Free counselling and support services for New Zealand residents
Phone: 0800 664 262
Website: www.problemgambling.nz - Gambling Helpline — 24/7 confidential support
Phone: 0800 654 655
Website: www.gamblinghelpline.co.nz
International Resources
- GamCare (UK) — Free information, support and counselling for problem gamblers
www.gamcare.org.uk - GamStop (UK) — National self-exclusion scheme for online gambling
www.gamstop.co.uk - Gambling Help Online (Australia) — Counselling and support services
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) — Research, education and prevention resources
www.responsiblegambling.org - National Council on Problem Gambling (USA) — Helpline and resources for problem gambling
www.ncpgambling.org
Take Action Today
If you think you may have a gambling problem, please seek help immediately. Problem gambling is a serious issue, but support and treatment are available.
Reach out to one of the organisations listed above — they are staffed by trained professionals who understand problem gambling and can provide confidential, non-judgmental support.
You can also speak to:
- A trusted family member or friend
- Your doctor or healthcare provider
- A counsellor or therapist specialising in gambling addiction
Recovery is possible. Help is just a call away.